Refund policy

Return and Refund Policy

At Dripshoppy, customer satisfaction is important to us. We aim to provide quality products and a smooth shopping experience.

1. Return Eligibility

You can request a return within 7 days of receiving your order if:

• The product is damaged or defective.
• You received the wrong product.
• The product is missing parts or accessories.

Products must be unused and returned with their original packaging, wherever applicable.

2. Non-Returnable Items

We do not accept returns for:

• Products damaged due to misuse.
• Used products.
• Products returned without original packaging, where applicable.
• Change of mind or incorrect orders placed by customers.

3. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, contact us within 48 hours of delivery.

Please provide:

• Your order number.
• Clear photos or a video of the issue.

4. Refund Policy

Once your return request is approved and the product is checked, we will process your refund.

Refunds will be issued to the original payment method, wherever possible. Processing time may vary depending on your payment provider.

5. Cancellation Policy

Orders can be cancelled before they are shipped. Once an order has been shipped, cancellation may not be possible.

6. Return Shipping

If the product is damaged, defective, or incorrect, we will arrange an appropriate return solution.

7. Contact Us

For returns, refunds, or order-related questions, contact us:

Email: dripshoppy.in@gmail.com

Store: Dripshoppy

We reserve the right to reject return requests that do not meet the conditions above, subject to applicable consumer laws.